• TS-673-4G
TS-673-4G
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QNAP

TS-673-4G

TS-673-4G 6575
EAN: 4713213513149
931,88 € IVA incluido

TS-673-4G NAS 6 Bahías - AMD RX-421 ND serie R Quad-Core 2.1GHz (Hasta 3.4GHz) - 4GB DDR4

TS-673-4G NAS 6 Bahías - AMD RX-421 ND serie R Quad-Core 2.1GHz (Hasta 3.4GHz) - 4GB DDR4
CPU Procesador Serie R de AMD RX-421ND de cuatro núcleos a 2,1 GHz (Turbo Core de hasta 3,4 GHz)
Arquitectura de CPU x86 de 64 bits
Procesadores gráficos Opcional a través de un adaptador PCIe
Unidad de coma flotante
Motor de cifrado Sí (AES-NI)
Transcodificación acelerada de hardware Opcional a través de un adaptador PCIe
Memoria del sistema 4 GB de memoria DDR4 SO-DIMM (2 módulos de 2 GB)
Memoria máxima 64 GB (4 módulos de 16 GB)
Ranura para memoria 4 módulos de memoria DDR4 SO-DIMM
Para configuraciones DIMM dobles o cuádruples, debe usar un par de módulos DDR4 idénticos.
Memoria flash 512 MB (protección del sistema operativo de doble arranque)
Bahía para unidades 6 unidades SATA de 3,5" a 6Gb/s, 3Gb/s
Compatibilidad de unidades Unidades de disco duro SATA de 3,5"
Unidades de disco duro SATA de 2,5"
Unidades de estado sólido SATA de 2,5"
Intercambiable en caliente
Las siguientes unidades no son intercambiables en caliente: SSD M.2, unidades SSD de caché, SSD con ranuras de expansión PCIe.
Ranura para SSD M.2 2 ranuras para SATA M.2 2280/2260 a 6Gb/s
La SSD M.2 no se incluye de serie.
Las operaciones de la SSD M.2 pueden generar fácilmente calor excesivo. Se recomienda instalar un disipador térmico (de QNAP o de otro proveedor) en la SSD M.2.
Compatibilidad con aceleración de caché SSD
Puerto GbE (RJ45) 4
Ampliable con un adaptador PCIe opcional
Puerto 10 GbE Opcional a través de un adaptador PCIe
Wake-on-LAN (WOL)
Jumbo Frame
Ranura PCIe 2
Ranura 1: PCIe Gen 3 x4
Ranura 2: PCIe Gen 3 x4
Puerto USB 3.2 Gen 1 4
Puerto USB 3.2 Gen 2 (10 Gbps) Opcional a través de un adaptador PCIe
Sensor de IR Sí (QNAP RM-IR004)
Salida HDMI Opcional a través de un adaptador PCIe
Entrada de audio - (No longer available on units manufactured on or after 2021/1/1)
Salida de audio - (The line out jack and speaker are no longer available on units manufactured on or after 2021/1/1)
Formato Torre
Indicadores LED Estado/Alimentación, USB, LAN, unidad 1-6, SSD M.2 1-2
Botones Encendido, Reinicio, copia de un toque USB
Dimensiones (Altura x Anchura x Profundidad) 188,2 × 264,3 × 279,6 mm
Peso (neto) 5,85 kg
Peso (bruto) 7,6 kg
Temperatura operativa 0 - 40 °C (32°F - 104°F)
Temperatura de almacenamiento -20 - 70°C (-4°F - 158°F)
Humedad relativa 5 ~ 95 % de humedad relativa sin condensación, bulbo húmedo: 27 ?C (80,6 ?F)
Unidad de alimentación eléctrica 250 W, 100-240 V de CA, 50-60 Hz, 3,5 A
Consumo de energía: Modo suspensión de disco duro: 35,11 W
Consumo de energía: Modo de funcionamiento, típico 63,69 W
Probado totalmente lleno de unidades de disco duro de 2TB.
Ventilador Ventilador del sistema: 2 de 90 mm
Ventilador de CPU: 1 de 60 mm
Nivel de sonido 23 db(A)
Advertencia del sistema Timbre
Ranura de seguridad Kensington
Operating System

QTS 4.3.4 (embedded Linux)

Supported Client Operating Systems
  1. Apple Mac OS 10.7 or later
  2. Linux and UNIX
  3. Microsoft Windows 7, 8, and 10
  4. Microsoft Windows Server 2003, 2008 R2, 2012, 2012 R2 and 2016
Supported Browsers
  1. Apple Safari 7 or later
  2. Google Chrome
  3. Microsoft Internet Explorer 10 or later
  4. Mozilla Firefox
Supported Languages

Chinese (traditional and simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Thai, and Turkish

Supported File Systems
  1. Internal hard drive (EXT4)
  2. External hard drive (EXT3, EXT4, NTFS, FAT32, HFS+, and exFAT)
    Note: To use exFAT you must purchase an exFAT driver license from License Center.
Network & Virtual Switch
  1. TCP/IP: Dual stack (IPv4 and IPv6)
  2. Jumbo frame (failover, multi-IP settings, port trunking/NIC teaming)
  3. DHCP server and client
  4. USB Wi-Fi adapter
    Note: This feature does not support ad hoc networks because of security considerations.
  5. Virtual switch
    • Virtual switch editing in Virtualization Station
    • Combining virtual machines and containers in the same virtual switch
    • Network Address Translation (NAT)
    • Spanning Tree Protocol (STP)
  6. WirelessAP Station
Security
  1. Network access protection with auto-blocking (SSH, Telnet, HTTP(S), FTP, CIFS/SMB, and AFP)
  2. Host access control for shared folders (CIFS/SMB)
  3. 140-2 validated AES 256-bit volume-based and shared folder data encryption (FIPS)
  4. 256-bit external drive encryption (AES)
  5. Importing of SSL certificates from Let’s Encrypt
  6. Instant alerts through email, SMS, push service, and audio
  7. 2-step verification
Storage Management
  1. Storage space utilization monitoring
  2. Flexible volumes and LUNs with thin provisioning and space reclaiming
  3. Supported RAID types: RAID 0, 1, 5, 6, 10, 50, 60, JBOD, Single
  4. RAID hot spare and global hot spare
  5. RAID rebuild speed customization
  6. Advanced secure data erase
  7. Storage pools
  8. Qtier Technology (automated storage tiering)
    • Automatic or scheduled data tiering
    • IO-aware auto tiering
    • Shared folder tiering on demand
  9. Snapshots
    • Volume and LUN snapshots
    • Snapshot Dashboard
    • Snapshot Manager
    • Snapshot cloning
    • Snapshot Vault
    • Snapshot Replica
    • Unified Snapshot Directory
    • Support for Windows Previous Versions (CIFS/SMB)
    • Snapshot Agent for Microsoft Windows and VMware vSphere
  10. Online volume expansion
  11. Online storage pool expansion
  12. Online RAID capacity expansion
  13. Online RAID level migration
  14. SMART data migration
  15. Storage expansion using QNAP expansion units
  16. JBOD enclosure roaming
  17. SSD read-only or read-write cache
  18. Bad block scan and hard drive S.M.A.R.T test.
  19. Bad block recovery and RAID recovery
  20. Bitmap support
iSCSI (IP SAN)
  1. iSCSI targets with multiple LUNs per target
    Note: The maximum number of targets is 256.
  2. LUN mapping and masking
  3. Online LUN capacity expansion
  4. SPC-3 persistent reservation
  5. MPIO & MC/S
  6. iSCSI Extensions for RDMA (iSER) with VMware ESXi
    Note: This feature requires a compatible NVIDIA Mellanox network card.
  7. iSCSI LUN backup, one-time snapshot, and restoration
  8. Virtual disks using iSCSI initiator
    Note: The maximum number of virtual disks is eight.
  9. Stack chaining master
Power Management
  1. Wake-on-LAN (WoL)
  2. Standby mode for internal drives
  3. Scheduled power on and off
  4. Automatic power on after power recovery
  5. USB and network UPS support with SNMP management
Access Rights Management
  1. Multiple user creation
  2. User data importing and exporting
  3. User quota management
  4. Local user access control (AFP, CIFS/SMB, FTP, and WebDAV)
  5. Application access control (File Station, Music Station, Photo Station, and Video Station)
  6. Subfolder permissions (AFP, CIFS/SMB, FTP, and File Station)
Domain Authentication
  1. Microsoft Active Directory (AD) and domain controller support
  2. LDAP server and client
  3. Domain user login (AFP, CIFS/SMB, FTP, and File Station)
myQNAPcloud
  1. Free host name registration (DDNS)
  2. Optional myQNAPcloud SSL certificates (DDNS)
  3. Auto router configuration using UPnP
  4. Web-based file manager with HTTPS 2048-bit encryption
  5. myQNAPcloud Link for remote access without complex router setup
Qsync
  1. File syncing across multiple devices with SSL secure connection
  2. Selective synchronization for specific folders or subfolders
  3. Team folders as file center for better collaboration
    Note: The maximum number of sync tasks is 32.
  4. File sharing using email links
  5. Policy settings for conflicting files and file type filter
  6. Version control for a maximum of 64 versions
  7. Unified privilege and configuration management
  8. Central configuration mode
  9. Remote erase and restore
  10. Windows and Mac OS support
Resource Monitor
  1. Monitoring of NAS system resources such as CPU, memory and network
  2. Monitoring of NAS storage resources such as volumes, RAID, and disk activity
  3. Monitoring of NAS application resource use
  4. Creation of extra swap space when SSDs are installed
Helpdesk
  1. Reporting of issues to the QNAP support team, with automatic collection of system information
  2. Remote connection between QNAP support engineers and NAS for issue resolution (with user permission)
Web Administration
  1. Multi-window, multitasking system management
  2. Smart toolbar and dashboard for system status display
  3. Dynamic DNS (DDNS)
  4. SNMP versions 2 and 3
  5. Resource monitor
  6. Network recycle bin
    • Recover files deleted using AFP, CIFS/SMB, and File Station
    • Automatic cleanup
    • File type filter
  7. Comprehensive logs (events and connections)
  8. Syslog server and client
  9. Backup and restoration of system settings
  10. Qmanager: Mobile application for remote system monitoring and management
  11. Qboost
File Server
  1. File sharing across Windows, Mac, and Linux/UNIX
  2. Microsoft networking
  3. Windows ACL
  4. Advanced folder permissions (AFP, CIFS/SMB, and FTP)
  5. Shared folder aggregation (CIFS/SMB)
FTP Server
  1. FTP over SSL/TLS (explicit)
  2. FXP support
File Station
  1. Cloud drive mounting for Google Drive, Dropbox, Microsoft OneDrive, Microsoft OneDrive for Business, HiDrive, Amazon Cloud Drive, Yandex Disk and Box
  2. Remote shared folder mounting (CIFS/SMB, FTP, and WebDAV)
  3. Document viewing using Office Online, Google Docs, and Chrome extension
  4. Microsoft Office file editing using Google Docs, Sheets, and Slides
  5. ISO file mounting (maximum: 256 ISO files)
  6. Mount smart phones as external storage
  7. Read access for compatible optical disc drives
  8. Read access for compatible smartphones (MTP)
  9. Download and upload link sharing
  10. File dragging and dropping (Chrome and Firefox)
  11. File compression (ZIP and 7z)
  12. Download link creation and sending for publicly shared files, with expiration date and password protection
  13. Subtitle display (SRT and UTF-8)
  14. Slideshow playback in media viewer
  15. Qfile: Mobile app for file browsing and management
Qfiling
  1. Auto filing
  2. Recipe function
  3. Archiving through iSCSI, USB, DVD and remote NAS
  4. Advanced settings
    • File deletion
    • Intelligent subtitle filing for videos
    • Data integrity check
    • File conflict policy
Hybrid Backup Sync
  1. Cloud storage backup to Amazon S3, Amazon Glacier, Microsoft Azure, Google Cloud Storage, Openstack Swift, WebDAV, and HKBN
  2. Cloud storage syncing with Microsoft OneDrive, Google Drive, Dropbox, Amazon Drive, Yandex Disk, Box, hubiC, BackBlaze B2, Amazon S3, and HiDrive
  3. RTRR server & client with bandwidth control
  4. Rsync server with download bandwidth control
  5. Remote server syncing (CIFS/SMB, FTP, Rsync, and RTRR)
  6. Scheduled backup to local and remote storage spaces
  7. Backup versioning (RTRR)
  8. Encryption, compression, and file filters
  9. Centralized management for backup, restoration, and sync jobs
  10. Support for Apple Time Machine
  11. Data backup to multiple external storage devices
  12. Desktop backup with QNAP NetBak Replicator for Windows
  13. Support for the following third-party backup software: Veeam Backup & Replication, Acronis True Image, Arcserve Backup, Retrospect, Nakivo Backup & Replication, and Veritas Backup Exec
Photo Station
  1. Photo organization by thumbnail, list, timeline, or folder
  2. Virtual and smart albums
  3. Validity control for album sharing
  4. Photo tagging with text, colors, and ratings
  5. Slideshows with background music and transition effects
  6. Photo geotagging and display on Google Maps
  7. Photo and video uploading to Picasa, Flickr, and Weibo
  8. Album configuration backup and restoration
  9. Advanced folder permissions
  10. Support for domain users
  11. Photo Station Extension: Supports face detection and PDF to image
  12. Qphoto: Mobile application for online browsing and sharing
Music Station
  1. Music playing and sharing through web browsers
  2. Music streaming to multiple devices
  3. Changing of album covers through Google search or by uploading photos
  4. Internet radio (MP3)
  5. Eight music alarms
  6. Switching between spotlight mode and manage mode
  7. Advanced search
  8. Scrolling lyrics
  9. Qmusic: Mobile application for music streaming and management
Video Station
  1. Video organization by thumbnail, list, timeline, or folder
  2. Virtual and smart collections
  3. Video tagging with text, colors, and ratings
  4. Video link sharing through social media and email
  5. Movie information and poster display from Internet sources or user-uploaded files
  6. Subtitle display (SRT, ASS, SSA)
  7. Subtitle search and downloading
  8. Subtitle file importing
  9. Subtitle display style adjustment
  10. Playback speed adjustment
  11. Direct video streaming for certain file formats
  12. Facebook login
  13. Advanced folder permissions
  14. Support for LDAP users
  15. Video uploading to YouTube and Youku
  16. Multi-zone video display
  17. Qvideo: Mobile application for online video browsing and management
Virtualization Station
  1. Virtual machine creation (Windows, Linux, Unix, and Android)
  2. Virtual machine importing, exporting, cloning, snapshot capturing, backup, and restoration
  3. Console display using HDMI output (QVM)
  4. HTML5-based shared remote console
  5. Various networking modes using virtual switches
Container Station
  1. Support for LXC and Docker
    Note: Docker containers support Bridge, NAT, and Host mode. Linux containers (LXC) support only NAT.
  2. Application downloading from the built-in Docker Hub Registry
  3. One-click installation
  4. Container importing and exporting
  5. Console mode
  6. Three networking modes (Bridge, NAT, and Host)
  7. Auto-start containers
  8. Docker certificate downloading
  9. Private registry addition
  10. Application repository for switching to any repository on GitHub.com
Qsirch
  1. Full-text search
  2. Data distribution using a bar chart
  3. Previews for photos, music, videos, PDFs, Gmail, and others
  4. Advanced search operators and search scope
  5. Customized search filters with included or excluded conditions
  6. Related files suggestion in Viewer
  7. Search Chrome extension
Surveillance Station
  1. Support for over 3,000 IP cameras
  2. 4 free camera licenses
    Note: The application supports a maximum of 72 camera channels. You can purchase additional licenses on the QNAP website.
  3. Instant playback for checking of recent events
  4. Visual aid using e-map
  5. Playback and speed control using the shuttle bar
  6. Video preview on playback timeline
  7. Intelligent video analytics (IVA) for advanced video searching
  8. Surveillance client for Mac
  9. Vmobile: Mobile surveillance application for iOS and Android
  10. Vcam: Mobile recording application for iOS and Android
QVPN Service
  1. VPN server
    • Secure remote access with PPTP, L2TP/IPSec, and OpenVPN services
    • Support for a maximum of 100 clients
    • Support for domain users
  2. VPN client
    • Support for PPTP, L2TP/IPSec, and OpenVPN VPN protocols
    • OVPN file importing for creation of OpenVPN connections
  3. Easy VPN connection (Windows VPN utility)

Note: QVPN combines an integrated VPN Server, a VPN client, and L2TP/IPSec VPN services.

DLNA Server
  1. Support for DLNA/UPnP TVs and players such as PlayStation 4 and Xbox One
  2. Support for CUE indexing file for APE and FLAC
Q’center (NAS CMS)
  1. Monitoring of multiple NAS devices
  2. Utilization history reports
  3. Unified configuration management
  4. Monitoring of NAS devices behind NAT routers with Connect to Q’center

Note: The application is available in the App Center and in virtual appliance marketplaces (VMware vSphere ESXi and Microsoft Hyper-V).

Qfinder Pro
  1. QNAP NAS location on the same local network
  2. NAS shared folder mounting
  3. Basic setting configuration (firmware, SMTP server, and network settings)
  4. Direct connection with USB QuickAccess and Thunderbolt (specific models only)
  5. Storage Plug & Connect (Windows only)
    • Creation and mapping of NAS shared folders
    • Creation of and connection to iSCSI targets and LUNs
  6. Media upload (Windows only)
    • Media file upload to the NAS
    • Automatic creation of thumbnails or transcoding of videos using the computer
App Center
  1. Official and community software add-ons
  2. Automatic updates and notifications for new versions
  3. Repository for imported third-party content
  4. User-specified volume for storing applications
Chromecast
  1. Video, photo and music streaming to Apple TV via Qmedia or Chromecast using the following:
    • NAS applications: File Station, Music Station, Photo Station, and Video Station
    • Mobile applications: Qfile, Qmusic, Qphoto, and Qvideo

Note: You must install the Media Streaming add-on from App Center.

Download Station
  1. PC-less downloads (BitTorrent, FlashGet, FTP/FTPS, HTTP/HTTPS, QQDL, and Thunder)
    Note:
    • The application supports a maximum of 500 tasks.
    • The maximum number of concurrent downloads is 90 (30 BT/PT, 30 HTTP, 30 FTP)
  2. BitTorrent: Support for search, magnet links, private trackers, and proxy
  3. Scheduled download and bandwidth control
  4. RSS subscription and download (broadcatching)
  5. Support for add-ons that extend download functionality
  6. Qget: Mobile application for download browsing and management
Notes Station 3
  1. Multi-user text editing using the collaborative editor
  2. Table creation using the spreadsheet editor
  3. Online quick preview of multimedia attachments
  4. Smart snapshot for version control
HD (HybridDesk) Station 3.13 (requires a PCIe graphics card)
  1. Photo, video, and music playback on TV through HDMI
  2. Support for Chrome and Firefox
  3. Support for international keyboards and mouse input
  4. User login permissions

Note: The decoding capability of the CPU and graphics card may affect playback of some video files.

Linux Station
  1. Usage of the NAS as a Linux-based computer
  2. Support for Ubuntu 14.04, Ubuntu 16.04 and Ubuntu Kylin 16.04
  3. Application downloading and usage from the Ubuntu Software Center
  4. Remote desktop for remote monitoring and accessing of Ubuntu

Note: The application requires at least 4 GB of memory and installation of Container Station.

Qcontactz
  1. One-way scheduled sync of contacts from multiple Google accounts
  2. Contact importing from CSV or vCard 3.0 files
  3. Contact exporting to CSV or vCard 3.0 files
  4. Duplicate contact searching and merging
  5. Snapshot management for contacts database
  6. Contact management: Groups, favorites, lock, search, delete and restore
  7. Support for Android and iOS
IFTTT Agent
  1. Daily task automation
  2. Social media data archiving
  3. File synchronization between the NAS and various cloud services
  4. System event notifications on Line, Skype, Gmail, and mobile phones
  5. Music playback on Music Station using Amazon Echo voice commands
  6. Usage of motion detection sensors as trigger for camera recording on Surveillance Station
General Notes
  1. Designs and specifications are subject to change without notice.
  2. Some features may vary by model.
  3. QTS does not support DRM content and some IPv6 services.
  4. Some data encryption features may be unavailable because of country-specific legislative restrictions.
Web Server
  1. HTTP/HTTPS Connections
  2. Supports WebDAV Connection
  3. Supports Virtual Host (Max: 32)
  4. Importable SSL Certificate

Accesorios compatibles

  • QM2-2P-244A
  • QM2-2P-344
  • QM2-2P-384
  • QM2-2P10G1TA
  • QM2-2S-220A
  • QM2-2S10G1TA
  • QM2-4P-284
  • QM2-4P-342
  • QM2-4P-384
  • QM2-4S-240
  • QDA-A2AR
  • QDA-A2MAR
  • SSD-M2080-256GB-A01
  • SSD-M2080-256GB-B01
  • FAN-9CM-T01
  • HS-M2SSD-01
  • HS-M2SSD-02
  • LAN-10G1T-D
  • LAN-10G1T-U
  • LAN-10G2T-X550
  • LAN-1G2T-I210
  • QXG-10G1T
  • QXG-10G2SF-CX4
  • QXG-10G2T-107
  • QXG-2G1T-I225
  • QXG-2G2T-I225
  • QXG-2G4T-I225
  • QXG-5G1T-111C
  • QXP-10G2U3A
  • QXP-1600ES
  • QXP-400ES-A1164
  • QXP-800ES-A1164
  • QXP-W6-AX200
  • USB-U31A2P01
  • SAS-12G2E
  • TRX-10GSFP-SR-MLX
  • CAB-DAC15M-SFPP
  • CAB-DAC30M-SFPP
  • CAB-DAC50M-SFPP
  • CAB-DAC50M-SFPP-DEC02
  • CAB-SAS05M-8644-8088
  • CAB-SAS10M-8644-8088
  • CAB-SAS20M-8644-8088
  • CAB-SAS30M-8644-8088
  • RAM-2GDR4P0-SO-2400
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    Garantía General

    El plazo de garantía es de tres (3) años desde la entrega del producto, si bien en la misma no se incluyen deficiencias ocasionadas por negligencias, golpes, uso incorrecto o manipulaciones indebidas, instalaciones incorrectas no efectuadas por Servicios Técnicos autorizados cuando proceda, etc, ni materiales que estén desgastados por el uso.

    Si el defecto sale a la luz durante los primeros 6 meses desde la entrega del bien, se presume que es un defecto de origen, el consumidor no deberá probar nada para conseguir que se aplique la garantía.  Si el problema se manifiesta pasados esos 6 meses, Qloudea se reserva el derecho a poder exigir al consumidor que demuestre que el fallo existía de origen.

    Durante el tiempo que esté el cliente sin el producto mientras lo cambian o lo reparan el plazo de la garantía se suspende.  Tanto el producto reparado como el nuevo cuentan como mínimo con 6 meses de garantía, aunque quedase menos tiempo para que cumpliese la garantía original.

    Los discos duros defectuosos nunca se reemplazarán por unidades nuevas ni se anticiparán discos, manteniendo así su garantía original.  Desde Qloudea tramitaremos la garantía de su disco con el fabricante y le devolveremos un disco reparado por el fabricante (“certified repair”) con la garantía que su disco original tenía.  La garantía de los discos duros en ningún caso incluye la recuperación de los datos en los mismos y la tramitación de la garantía supone una pérdida total de los datos siempre.

    Qloudea se reserva el derecho a solicitar a un servicio técnico oficial de la marca, una verificación del origen del problema. En caso de resultar un defecto provocado por el mal uso, la reparación será facturable. En aquellos supuestos que justifiquen la aplicación de la garantía, se optará por la reparación, sustitución del artículo, rebaja o devolución, en los términos legalmente establecidos.

    Tramitar garantías directamente con fabricantes – especial discos duros

    Existen fabricantes que para ofrecer un mejor servicio de garantía la tramitan ellos DIRECTAMENTE con el cliente, disminuyendo tiempos de espera considerablemente. En caso de que su producto sea de uno de estos fabricantes, se lo notificaremos.

    Para tramitar garantías de discos duros Seagate, recomendamos que siga las siguientes indicaciones en este post de nuestro blog: https://qloudea.com/blog/garantia-seagate-disco-duro/

    Artículos dañados durante el transporte

    Si debido al mal embalaje se recibe un componente dañado, Qloudea no se hará cargo de dicha reparación.  Este tipo de daños han de ser resueltos directamente con la agencia de transportes.

    Garantías extendidas por el fabricante

    Para aquellos productos en los que el fabricante ofrece una garantía comercial que mejora o amplía la legal, Qloudea solo se hace responsable los tres primeros años desde la fecha de entrega del producto según marca la Ley vigente, el resto de la garantía será tramitada directamente por el cliente con el fabricante.

    Gastos de envío

    Condiciones para particulares: Los gastos de envío generados por la tramitación de la garantía del producto serán a cargo de Qloudea en aquellos casos donde se supone que la falta de conformidad existe en el bien adquirido. Siempre se deberá hacer siguiendo las instrucciones indicadas por Qloudea, previa solicitud y aceptación.

    Condiciones para empresas y distribuidores: Cuando el cliente sea distribuidor, o facture como empresa (persona no física), los gastos de envío a Qloudea siempre serán a cargo del cliente, ya que la ley sobre bienes de consumo no regula la compraventa entre empresas.