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QNAP

TS-1685-D1521-8G

TS-1685

TS-1685-D1521-8G 6359
TS-1685-D1521-8G Intel Xeon D-1521, quad-core 2.4 GHz 8GB non-ECC RAM
EAN: 4713213512845
2 339,17 € impuestos incl.
Alta distribuidor
TS-1685-D1521-8G Intel Xeon D-1521, quad-core 2.4 GHz 8GB non-ECC RAM
CPU Procesador Intel Xeon D-1521 de cuatro núcleos a 2,4 GHz (ráfaga hasta 2,7 GHz)
Arquitectura de CPU x86 de 64 bits
Unidad de coma flotante
Motor de cifrado Sí (AES-NI)
Memoria del sistema 8 GB de memoria DDR4 UDIMM (1 módulos de 8 GB)
Memoria máxima UDIMM: 64 GB (4 módulos de 16 GB)
RDIMM: 128 GB (4 módulos de 32 GB)
Ranura para memoria 4 módulos de memoria DDR4 Long-DIMM
IMPORTANTE: Solo puede usar un tipo de módulo dual de memoria en línea (DIMM) a la vez. No utilice módulos de memoria DIMM registrada (RDIMM) con memoria DIMM sin búfer (UDIMM).
Memoria flash 512 MB (DOM para sistema operativo dual)
Bahía para unidades 12 unidades SATA de 3,5" + 4 unidades SATA de 2,5" a 6Gb/s, 3Gb/s
Compatibilidad de unidades Unidades de disco duro SATA de 3,5"
Unidades de disco duro SATA de 2,5"
Unidades de estado sólido SATA de 2,5"
Intercambiable en caliente
Ranura para SSD M.2 6 ranuras para SATA M.2 22110/2280/2260/2242 a 6Gb/s
La SSD M.2 no se incluye de serie.
Las operaciones de la SSD M.2 pueden generar fácilmente calor excesivo. Se recomienda instalar un disipador térmico (de QNAP o de otro proveedor) en la SSD M.2.
Compatibilidad con aceleración de caché SSD
Puerto GbE (RJ45) 4
Puerto 10 GbE 2 puertos 10GBASE-T
Wake-on-LAN (WOL)
Jumbo Frame
Ranura PCIe 3
Ranura 1: PCIe Gen 3 x8
Ranura 2: PCIe Gen 2 x4
Ranura 3: PCIe Gen 3 x8
Puerto USB 3.2 Gen 1 3
Salida de audio 1 altavoz integrado, 1 conector de salida de línea de 3,5 mm (para amplificadores o altavoces)
Solo puede funcionar uno de los puertos de salida de audio anteriores a la vez. Si hay un altavoz conectado, el sonido se emitirá a través del altavoz.
Formato Torre
Indicadores LED Estado del sistema, SSD de 2,5”, SSD M.2, unidad de disco duro de 3,5”
Pantalla/Botón LCD
Botones Encendido, Reinicio, copia de un toque USB
Dimensiones (Altura x Anchura x Profundidad) 303,84 × 369,89 × 319,8 mm
Peso (neto) 13,39 kg
Peso (bruto) 15,96 kg
Temperatura operativa 0 - 40 °C (32°F - 104°F)
Temperatura de almacenamiento -20 - 70°C (-4°F - 158°F)
Humedad relativa 5 ~ 95 % de humedad relativa sin condensación, bulbo húmedo: 27 ˚C (80,6 ˚F)
Unidad de alimentación eléctrica Entrada: 100-240 V~, 3-1,5 A, 60-50 Hz; Salida: 250 W
Consumo de energía: Modo suspensión de disco duro: 61,36 W
Consumo de energía: Modo de funcionamiento, típico 127 W
Ventilador Ventilador del sistema: 3 de 92 mm, 12 V de CC
Ventilador de CPU: 2 de 90 mm
Nivel de sonido 22,5 db(A)
Advertencia del sistema Timbre
Ranura de seguridad Kensington
Operating System
QTS 4.3 (embedded Linux)
Access Right Management
  1. Import/Export users
  2. User quota management
  3. Local user access control for CIFS, AFP, FTP, and WebDAV
  4. Application access control for Photo Station, Music Station, Video Station, and File Station
  5. Subfolder permissions support for CIFS/SMB, AFP, FTP, and File Station
Supported Client OS
  1. Apple Mac OS 10.7 or later
  2. Linux and UNIX
  3. Microsoft Windows 7, 8, and 10
  4. Microsoft Windows Server 2003, 2008 R2, 2012, 2012 R2 and 2016
Domain Authentication Integration
  1. Microsoft Active Directory (AD) & Domain Controller support
  2. LDAP server, LDAP client
  3. Domain users login via CIFS/SMB, AFP, FTP, and File Station
Supported Browsers
  1. Microsoft Internet Explorer 10+
  2. Google Chrome
  3. Apple Safari 7+
  4. Mozilla Firefox
myQNAPcloud Service
  1. Free host name registration (DDNS)
  2. Optional myQNAPcloud SSL certificates (DDNS)
  3. Auto router configuration (via UPnP)
  4. Web-based file manager with HTTPS 2048-bit encryption
  5. myQNAPcloud Link for remote access without any complicated router setup
  6. myQNAPcloud connect for easy VPN connection (Windows VPN utility)
Multilingual Support
  1. Chinese (Traditional & Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Thai, Turkish
Qsync
  1. Sync files across multiple devices with SSL secure connection
  2. Selective synchronization for only syncing specific folders
  3. Use team folders as a file center for greater team collaboration with maximum 32 sync tasks
  4. Shares files by links via e-mail
  5. Policy settings for conflicting files and file type filter support
  6. Version control: up to 64 versions.
  7. Unified privilege management
  8. Unified configuration management
  9. Supports remote erase/restore
  10. Supports shared folders sync
  11. Supports Windows & Mac OS
File System
  1. Internal Hard Drive: EXT4
  2. External Hard Drive: EXT3, EXT4, NTFS, FAT32, HFS+
Resource Monitor
  1. Monitor NAS system resources including CPU, memory and network
  2. Monitor NAS storage resources including volumes, RAID, and disk activity
  3. Monitor the resource usage of NAS applications
  4. An extra swap space will be created if SSD is added to the NAS. Swap space on SSDs is prioritized over swap space on HDDs because of the greater speeds of SSDs
Network & Virtual Switch
  1. TCP/IP (IPv4 & IPv6: Dual Stack) 1
  2. Gigabit NICs with jumbo frame (failover, multi-IP settings, port trunking/NIC teaming)
  3. DHCP client, DHCP server
  4. USB Wi-Fi Adapter Support
  5. Virtual Switch
    • Supports editing the Virtual Switches in Virtualization station.
    • Supports combining virtual machines and containers to the same Virtual Switch.
    • Supports NAT (Network Address Translation).
    • Supports STP (Spanning Tree Protocol).
Helpdesk
  1. Report issues to the QNAP support team, with automatically-collected system information
  2. Allows QNAP support engineers to remotely connect to the NAS to fix issues (with user permission)
Security
  1. Network access protection with auto-blocking: SSH, Telnet, HTTP(S), FTP, CIFS/SMB, AFP
  2. CIFS host access control for shared folders
  3. FIPS 140-2 validated AES 256-bit volume-based and shared folder data encryption 2
  4. AES 256-bit external drive encryption 2
  5. Importable SSL certificates. Supports certificates from Let’s Encrypt.
  6. Instant alerts via email, SMS, beep, push service, and LCD panel 3
  7. 2-step verification
Web Administration
  1. Multi-window, multi-tasking based system management
  2. Smart toolbar and dashboard for neat system status display
  3. Dynamic DNS (DDNS)
  4. SNMP (v2 & v3)
  5. Resource monitor
  6. Network recycle bin for file deletion via CIFS/SMB, AFP, and File Station
    • Automatic Cleanup
    • File Type Filter
  7. Comprehensive logs (events & connection)
  8. Syslog client/server
  9. System settings backup and restore
  10. Mobile app: Qmanager for remote system monitoring & management
Storage Management
  1. Storage Space Utilization monitoring
  2. QNAP flexible Volume/LUN with thin provisioning and space reclaim 3
  3. Disk volume types: RAID 0,1, 5, 6, 10, 50, 60, + hot spare, JBOD, single
  4. Supports storage pools
  5. Supports Qtier™ Technology (Auto Tiering, 8GB System RAM and SSD drives are required)
  6. Supports snapshots
    • Supports Volume/LUN snapshot
    • Snapshot manager
    • Snapshot clone
    • Snapshot vault
    • Snapshot replica
    • Snapshot agent for Microsoft Windows and VMware vSphere
  7. Online volume expansion
  8. Online storage pool expansion
  9. Online RAID capacity expansion and online RAID level migration
  10. SMART data migration
  11. JBOD enclosure roaming
  12. SSD read-only/read-write cache
  13. Bad block scan and hard drive S.M.A.R.T.
  14. Bad block recovery & RAID recovery
  15. Bitmap support
File Server
  1. File sharing across Windows, Mac, and Linux/UNIX
  2. Microsoft networking
  3. Windows ACL
  4. Advanced folder permissions for CIFS/SMB, AFP, FTP
  5. Shared folder aggregation (CIFS/SMB)
Power Management
  1. Wake on LAN
  2. Internal hard drive standby mode
  3. Scheduled power on/off
  4. Automatic power on after power recovery
  5. USB and network UPS support with SNMP management
Powerful All-in-one server
FTP Server
  1. FTP over SSL/TLS (Explicit)
  2. FXP support
Notes Station
  1. Collaborative editor for multi-user text editing.
  2. Spreadsheet editor for creating tables.
  3. Online quick preview of multimedia attachments
  4. Smart snapshot for version control
File Station
  1. Supports mounting cloud drives (such as Google Drive, Dropbox, Microsoft OneDrive, Microsoft OneDrive for Business, HiDrive, Amazon Cloud Drive, Yandex Disk and Box)
  2. Supports mounting remote shared folders through FTP, WebDAV or Microsoft networking (SMB/CIFS)
  3. Supports opening documents via Office Online, Google Docs or Chrome Extension (Edit Office files in Google Docs, Sheets, and Slides)
  4. Supports ISO Mounting (Up to 256 ISO Files)
  5. Supports sharing download links and upload links
  6. Drag-n-drop Files via Chrome and Firefox Browsers
  7. Photo, music, and video preview and playback with hardware-accelerated transcoding
  8. File Compression (ZIP or 7z)
  9. Creation of and sending download links for sharing public files with expiration date and password protection
  10. Supports displaying subtitles (*.SRT, UTF-8 format)
  11. Mobile App: Qfile for file browsing and management
Linux Station
  1. Support installing Ubuntu Kylin via Linux Station. Use your NAS as a Linux-based PC.
  2. Download and use a variety of applications from the Ubuntu Software Center.
  3. Supports remote desktop to monitor and access Ubuntu remotely.
Note: The NAS requires at least 4GB RAM and Container Station must be installed.
Qfiling
  1. Supports auto filing
Virtualization Station
  1. Supports Virtual Machine (VM) creation to run operating systems such as Windows, Linux, Unix and Android
  2. Supports VM import and export
  3. Supports VM cloning & snapshots
  4. Supports VM backup and restore
  5. VM console can be displayed via HDMI output - QVM
  6. HTML5-based shared remote console
  7. Supports different networking modes via Virtual Switch
Transcode Management
  1. Transcode video files to 240p, 360p, 480p, 720p and 1080p resolution
  2. Automatic video transcoding for watched folders
  3. Embed subtitles into videos for background transcoding
Container Station
  1. Supports LXC and Docker
  2. Download applications from the built-in Docker Hub Registry
  3. Supports one-click installation, container export/import & console mode
  4. Supports three networking modes (Bridge, NAT and Host)*
  5. Supports adding private registries
  6. Added an application repository for users to switch to any repository on GitHub.com.
  7. *Docker containers are capable of Bridge, NAT and Host mode, while Linux containers support NAT only.
Backup Station
  1. Remote replication server (over rsync)
  2. Real-time remote replication (RTRR) to another QNAP NAS, FTP or CIFS/SMB server
  3. Works as both RTRR server & client with bandwidth control
  4. Real-time & scheduled backup
  5. Backup versioning for RTRR
  6. Snapshot support for RTRR/Rsync
  7. Encryption, compression, file filter, and transfer rate limitation
  8. Desktop backup with QNAP NetBak Replicator for Windows
  9. Apple Time Machine backup support
  10. Data backup to multiple external storage devices
  11. Third party backup software support: Veeam backup & replication, Acronis True Image, Arcserve backup, emc retrospect, Symantec Backup Exec, etc.
Qsirch
  1. Supports full-text search
  2. Supports near real-time search
  3. Bar chart to show data distribution
  4. Supports previews for photos, music, videos, Gmail, PDF .etc
  5. Customized search filters
  6. Supports cloud viewers for previewing document.
  7. Show search results using thumbnails or a list
  8. Supports search Chrome extension
Cloud Drive Sync
  1. Multiple cloud account management like Google Drive, Dropbox, OneDrive, and hubiC
  2. Supports multiple cloud accounts
  3. Manual, scheduled, periodic and continuous sync
  4. Flexible file filtering using type, date, and size
  5. SSL transfer encryption
  6. Dashboard and job statistics
  7. Configurable network error recovery options
  8. Extensive job activity logging for tracing history of status and statistics
  9. Concurrent job execution and multi-threaded data transfer
  10. Per-account bandwidth throttling
iSCSI (IP SAN)
  1. iSCSI target with multi-LUNs per target (Up to 256 targets/LUNs combined)
  2. Supports LUN mapping & masking
  3. Online LUN capacity expansion
  4. Support for SPC-3 persistent reservation
  5. Supports MPIO & MC/S
  6. iSCSI LUN backup, one-time snapshot, and restoration
  7. iSCSI connection and management by QNAP Windows QFinder
  8. Virtual disk drive (via iSCSI initiator)
  9. Stack chaining master
  10. Max No. of virtual disk drives: 8
Cloud Backup Station
  1. S3 Plus (including Amazon S3)
  2. Amazon Glacier
  3. Google Cloud Storage
  4. WebDAV-based cloud storage
  5. Microsoft Azure
  6. OpenStack Swift
Surveillance Station
  1. Supports over 3,000 IP cameras
  2. Includes 8 free camera licenses, up to 80 camera channels by purchasing additional licenses
  3. Instant playback to check recent events
  4. Visual aid by e-map
  5. Playback and speed control using the shuttle bar
  6. Video preview on playback timeline
  7. Intelligent video analytics (IVA) for advanced video searching
  8. Surveillance client for Mac
  9. Mobile surveillance app: Vmobile (iOS and Android)
  10. Mobile recording app: Vcam (iOS and Android)
Print Server
  1. Max number of printers: 3
  2. Supports Internet Printing Protocol
  3. Print job display and management
  4. IP-based and domain name-based privilege control
QVPN Service (Integrated VPN Server, VPN Client and L2TP/IPSec VPN Services)
  1. VPN Server: Secure remote access with PPTP、L2TP/IPSec & OpenVPN VPN services
  2. VPN Server: Up to 300 clients.
  3. VPN Server: Supports domain users as VPN users.
  4. VPN Client: Supports PPTP, L2TP/IPSec & OpenVPN VPN protocols.
  5. VPN Client: Supports importing .ovpn files to create OpenVPN connection.
Photo Station
  1. Show photos by thumbnails, list, timeline, or folder view
  2. Supports virtual/smart albums
  3. Tag photos with text, colors, and ratings
  4. Slideshows with background music and different transition effects
  5. Geotag photos and display them on Google maps
  6. Supports uploading photos/videos to Picasa, Flickr, and Weibo.
  7. Backup/Restore album configurations
  8. Photo Station Extension: Supports face detection and PDF to image (available for x86-based models)
  9. Mobile app: Qphoto for online browsing and sharing
DLNA Server
  1. Supports DLNA/UPnP TVs and players such as PlayStation 4 and Xbox One
  2. Support CUE indexing file for APE, FLAC audio format.
  3. Video and Audio On-the-fly Transcoding
Music Station
  1. Play or share music via web browser
  2. Supports streaming music to multiple devices
  3. Supports changing album covers via Google search or by uploading photos
  4. Internet radio (MP3)
  5. Up to 8 music alarms
  6. Mobile app: Qmusic for music streaming and management
  7. Switch between spotlight mode and manage mode.
  8. Supports scrolling lyrics
Q’center (NAS CMS)
  1. Multiple NAS monitoring
  2. Utilization history reports
  3. Unified configuration management
  4. Visual display reports
  5. Monitor NAS behind NAT routers with Q’center Assistant
  6. Virtual appliances supported with Microsoft Hyper-V and VMware ESXi
OceanKTV
  1. Use the NAS as a karaoke machine
  2. Play videos from YouTube without needing to download them
  3. Display songs by artists, languages, and favorites
  4. Enhance the experience with effects such as tuning echo, key, or applause
  5. Control the playlist with a mobile app
  6. Supports keyboard and remote control (RM-IR002/RM-IR004)
Note: Microphone not included.
Video Station
  1. Show photos by thumbnails, list, timeline, or folder view
  2. Supports virtual/smart collections
  3. Tag videos with text, color, and ratings
  4. Share video links to social websites or through email
  5. Display movie information and posters from Internet sources or user-uploaded files
  6. Supports displaying subtitles (*.SRT,*.ASS, *.SSA)
  7. Supports online searching and downloading of subtitles as well as importing subtitle files
  8. Supports Facebook friends login
  9. Supports advanced folder permission settings
  10. Supports LDAP users
  11. Videos can be uploaded to YouTube and Youku.
  12. Supports multi-zone video display
  13. Video seeking support for video playback during on-the-fly transcoding
  14. Mobile app: Qvideo for online video browsing and management
Qcontactz
  1. One-way scheduled sync of contacts from multiple Google accounts
  2. Import contacts from file: CSV or vCard 3.0
  3. Export contacts into a file: CSV and vCard 3.0
  4. Find duplicate contacts and merge them
  5. Snapshot management for your contacts database
  6. Manage contacts: Groups, favorite, lock, search, delete & restore
  7. Supported for mobile: Android and iPhone
Chromecast
  1. Streams videos, photos and music from NAS to Apple TV via Qmedia or Chromecast via File Station, Music Station, Photo Station, Video Station or mobile app (Qfile, Qmusic, Qphoto or Qvideo).
Note: The Media Streaming add-on app must be installed from the QTS App Center.
App Center
  1. Over 100 official and community software add-ons
  2. Automatically update apps or send notifications of new app versions.
  3. App repository to import third-party content
  4. Choose what volume to save apps to
Download Station
  1. PC-less BT, FTP/FTPS, and HTTP/HTTPS, Thunder, FlashGet and qqdl download (up to 500 Tasks)
    • The maximum number of concurrent downloads: 90 (30 BT/PT, 30 HTTP, 30 FTP downloads)
  2. BT download with search, Magnet Link and PT support
  3. Supports add-ons to expand download functionality.
  4. Scheduled download and bandwidth control
  5. RSS subscription and download (broadcatching)
  6. Proxy support for BT download
  7. Mobile app: Qget for downloads browsing and management
Qfinder Pro Windows Utility
  1. Find QNAP NAS that are on the same local network as your PC.
  2. Easily mount NAS shared folders
  3. Configure basic settings for the NAS including firmware updates, setting SMTP server, and changing network settings
  4. Storage Plug & Connect (Windows only).
    • Create and map NAS shared folders
    • Create and connect to iSCSI target/LUNs
  5. Media Upload (Windows only)
    • Upload media files to the NAS and automatically create thumbnails or transcode videos using the PC
Web Server
  1. HTTP/HTTPS Connections
  2. Supports WebDAV Connection
  3. Supports Virtual Host (Max: 32)
  4. Importable SSL Certificate

1 Not all services are supported.
2 Data encryption functions may be unavailable in accordance with the legislative restrictions of some countries.
3 This feature may vary by model.
4 DRM-protected content is not supported.


Designs and specifications are subject to change without notice.

Accesorios compatibles

  • QM2-2P-344
  • QM2-2P-384
  • QM2-2P10G1TA
  • QM2-2S10G1TA
  • QM2-4P-284
  • QM2-4P-342
  • QM2-4P-384
  • QM2-4S-240
  • QDA-A2AR
  • QDA-A2MAR
  • SSD-M2080-256GB-A01
  • SSD-M2080-256GB-B01
  • FAN-9CM-T01
  • HS-M2SSD-02
  • HS-M2SSD-03
  • LAN-10G1T-D
  • LAN-10G2T-X550
  • LAN-1G2T-I210
  • LAN-40G2SF-MLX
  • QXG-10G1T
  • QXG-10G2SF-CX4
  • QXG-25G2SF-CX4
  • QXG-2G1T-I225
  • QXG-2G2T-I225
  • QXG-2G4T-I225
  • QXG-5G1T-111C
  • QXG-5G2T-111C
  • QXG-5G4T-111C
  • QXP-1600ES
  • QXP-1620S-B3616W
  • QXP-16G2FC
  • QXP-32G2FC
  • QXP-400ES-A1164
  • QXP-800ES-A1164
  • QXP-820S-B3408
  • QXP-W6-AX200
  • USB-U31A2P01
  • SAS-12G2E
  • TRX-10GSFP-SR-MLX
  • TRX-16GFCSFP-SR
  • TRX-32GFCSFP-SR
  • CAB-DAC15M-SFPP
  • CAB-DAC30M-SFP28-DEC01
  • CAB-DAC30M-SFPP
  • CAB-DAC50M-SFPP
  • CAB-DAC50M-SFPP-DEC02
  • CAB-NIC40G30M-QSFP
  • CAB-SAS05M-8644-8088
  • CAB-SAS10M-8644-8088
  • CAB-SAS20M-8644-8088
  • CAB-SAS30M-8644-8088
  • RAM-16GDR4-LD-2133
  • RAM-8GDR4-LD-2133
  • RAM-16GDR4ECT0-RD-2400
  • RAM-32GDR4ECK0-RD-2666
  • RAM-32GDR4ECT0-RD-2133
  • RAM-8GDR4ECT0-RD-2400
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    TS-1685

    TS-1685

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    Garantía General

    El plazo de garantía es de tres (3) años desde la entrega del producto, si bien en la misma no se incluyen deficiencias ocasionadas por negligencias, golpes, uso incorrecto o manipulaciones indebidas, instalaciones incorrectas no efectuadas por Servicios Técnicos autorizados cuando proceda, etc, ni materiales que estén desgastados por el uso.

    Si el defecto sale a la luz durante los primeros 6 meses desde la entrega del bien, se presume que es un defecto de origen, el consumidor no deberá probar nada para conseguir que se aplique la garantía.  Si el problema se manifiesta pasados esos 6 meses, Qloudea se reserva el derecho a poder exigir al consumidor que demuestre que el fallo existía de origen.

    Durante el tiempo que esté el cliente sin el producto mientras lo cambian o lo reparan el plazo de la garantía se suspende.  Tanto el producto reparado como el nuevo cuentan como mínimo con 6 meses de garantía, aunque quedase menos tiempo para que cumpliese la garantía original.

    Los discos duros defectuosos nunca se reemplazarán por unidades nuevas ni se anticiparán discos, manteniendo así su garantía original.  Desde Qloudea tramitaremos la garantía de su disco con el fabricante y le devolveremos un disco reparado por el fabricante (“certified repair”) con la garantía que su disco original tenía.  La garantía de los discos duros en ningún caso incluye la recuperación de los datos en los mismos y la tramitación de la garantía supone una pérdida total de los datos siempre.

    Qloudea se reserva el derecho a solicitar a un servicio técnico oficial de la marca, una verificación del origen del problema. En caso de resultar un defecto provocado por el mal uso, la reparación será facturable. En aquellos supuestos que justifiquen la aplicación de la garantía, se optará por la reparación, sustitución del artículo, rebaja o devolución, en los términos legalmente establecidos.

    Tramitar garantías directamente con fabricantes – especial discos duros

    Existen fabricantes que para ofrecer un mejor servicio de garantía la tramitan ellos DIRECTAMENTE con el cliente, disminuyendo tiempos de espera considerablemente. En caso de que su producto sea de uno de estos fabricantes, se lo notificaremos.

    Para tramitar garantías de discos duros Seagate, recomendamos que siga las siguientes indicaciones en este post de nuestro blog: https://qloudea.com/blog/garantia-seagate-disco-duro/

    Artículos dañados durante el transporte

    Si debido al mal embalaje se recibe un componente dañado, Qloudea no se hará cargo de dicha reparación.  Este tipo de daños han de ser resueltos directamente con la agencia de transportes.

    Garantías extendidas por el fabricante

    Para aquellos productos en los que el fabricante ofrece una garantía comercial que mejora o amplía la legal, Qloudea solo se hace responsable los tres primeros años desde la fecha de entrega del producto según marca la Ley vigente, el resto de la garantía será tramitada directamente por el cliente con el fabricante.

    Gastos de envío

    Condiciones para particulares: Los gastos de envío generados por la tramitación de la garantía del producto serán a cargo de Qloudea en aquellos casos donde se supone que la falta de conformidad existe en el bien adquirido. Siempre se deberá hacer siguiendo las instrucciones indicadas por Qloudea, previa solicitud y aceptación.

    Condiciones para empresas y distribuidores: Cuando el cliente sea distribuidor, o facture como empresa (persona no física), los gastos de envío a Qloudea siempre serán a cargo del cliente, ya que la ley sobre bienes de consumo no regula la compraventa entre empresas.